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How To Achieve Digital Experience Transformation

Discover how the world's most successful companies stay ahead of the competition online

Get my free report

How To Achieve Digital Experience Transformation

Discover how the world's most successful companies stay ahead of the competition online

Get my free report

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89% of customers stop doing business with a brand after a bad experience. Ensure that never happens to you.

Companies can no longer afford to have a one-size-fits-all digital strategy, fed by a 'we know what our customer want' attitude. The solution? Investing in digital transformation. Digital experience transformation refers to the radical improvement of a company's website and apps. Its success depends on a significant shift in how a company both thinks about and acts on online customer experiences.

This report is designed to give you everything you need to better measure, understand, and improve experiences online. Discover how to:

  • Place your company on the digital maturity curve and be inspired by examples of real digital transformations from leading online businesses.
  • Get a whole host of tips and expert advice from industry veterans who have been there and done it when it comes to improving digital experiences.
  • Go beyond conversion optimization to unlock a more sophisticated model of website & app improvement: digital experience optimization - and see how to wield it for maximum success online.
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Experimentation is at the heart of our digital change and requires detailed analysis between variations. Decibel is fundamental to us understanding customer behavior and refining these tests.

Mark Johnson Mark Johnson, Head of Analytics

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