A new era in digital CX

Imagine if algorithms could tell you exactly where problems are on your website. You could instantly see where website visitors are frustrated, where errors are occuring, and what you can do to solve it.

Decibel Insight makes this a reality. With dozens of cutting-edge experience metrics and algorithmically-detected user behaviors, get the full picture of the customer experience on your website.

Explore features

Multi_device_5.jpg
dunbradstreet
CVS
gucci
gm
tesco
british-airways
lego
dhl
asda
expedia
ge
epson
experian
river-island