Introducing a platform proven to predict conversion
The Digital Experience Score (DXS®) is a brand new metric that measures experiences on websites & apps - and it's proven to predict conversion.
Your website or app's Digital Experience Score (DXS®) is brought to life with rich, easy-to-understand visualizations, so you can focus on what matters: delighting your customers and increasing conversions.
A holistic, quantifiable view of the end to end customer experience. Finally. With Decibel, identifying the most lucrative paths through your website or app is a breeze – and locating frustrated or engaged user journeys couldn’t be simpler.
Make impactful improvements quickly. Decibel ranks the experience issues affecting your users, so you get total visibility into where and how to focus your efforts.
Step into your customers’ shoes and feel their pain. Diagnostic tools like session replay, heatmaps, form analytics, and more equip you to investigate and solve experience problems efficiently.
Your entire MarTech stack – smarter. Decibel enriches your favorite tools with data about the quality of customer experiences, completing the story of website & app performance.
A holistic, quantifiable view of the end to end customer experience. Finally. With Decibel, identifying the most lucrative paths through your website or app is a breeze – and locating frustrated or engaged user journeys couldn’t be simpler.
Make impactful improvements quickly. Decibel ranks the experience issues affecting your users, so you get total visibility into where and how to focus your efforts.
Step into your customers’ shoes and feel their pain. Diagnostic tools like session replay, heatmaps, form analytics, and more equip you to investigate and solve experience problems efficiently.
Your entire MarTech stack – smarter. Decibel enriches your favorite tools with data about the quality of customer experiences, completing the story of website & app performance.
Merritt Aho, Director of Testing & Optimization at Dun & Bradstreet.
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