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Improving experiences on websites is hard. Decibel makes it easy

   

Introducing a platform proven to predict conversion

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Say hello to the Digital Experience Score (DXS®)

The Digital Experience Score (DXS®) is a brand new metric that measures experiences on websites & apps - and it's proven to predict conversion.

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See how world-leading travel company TUI predicted $30m revenue growth using the Digital Experience Score (DXS®)
Read the full DXS® report ⟶


Less research for you, more impact for your business

Your website or app's Digital Experience Score (DXS®) is brought to life with rich, easy-to-understand visualizations, so you can focus on what matters: delighting your customers and increasing conversions.

Measure

A holistic, quantifiable view of the end to end customer experience. Finally. With Decibel, identifying the most lucrative paths through your website or app is a breeze – and locating frustrated or engaged user journeys couldn’t be simpler.

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Discover

Make impactful improvements quickly. Decibel ranks the experience issues affecting your users, so you get total visibility into where and how to focus your efforts.

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Fix

Step into your customers’ shoes and feel their pain. Diagnostic tools like session replay, heatmaps, form analytics, and more equip you to investigate and solve experience problems efficiently.

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Activate

Your entire MarTech stack – smarter. Decibel enriches your favorite tools with data about the quality of customer experiences, completing the story of website & app performance.

data-automatic

A holistic, quantifiable view of the end to end customer experience. Finally. With Decibel, identifying the most lucrative paths through your website or app is a breeze – and locating frustrated or engaged user journeys couldn’t be simpler.

Make impactful improvements quickly. Decibel ranks the experience issues affecting your users, so you get total visibility into where and how to focus your efforts.

Step into your customers’ shoes and feel their pain. Diagnostic tools like session replay, heatmaps, form analytics, and more equip you to investigate and solve experience problems efficiently.

Your entire MarTech stack – smarter. Decibel enriches your favorite tools with data about the quality of customer experiences, completing the story of website & app performance.

Explore the Decibel platform ⟶

Trusted by the world's leading companies to deliver better digital experiences

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Decibel gives us a way to understand the customer experience that no other tool in our technology stack can.

merritt-aho Merritt Aho, Director of Testing & Optimization at Dun & Bradstreet.

+81% revenue year on year

100% ROI from week one

+70% step conversion

Read about our happy customers ⟶

Discover your DXS® today

Simply share a few details, and we'll be in touch to schedule a free, personalized demonstration of how Decibel can help you & your business.

What to expect on your free demo:

Free 30 minute discovery call with a digital experience expert

See the next-generation functionality used by brands like Lego, Playstation, and Tesco

Learn how you can transform digital experiences to drive revenue and customer loyalty

No expectation or commitment required