A new era in digital CX

Imagine if algorithms could tell you exactly where problems are on your website. You could instantly see where website visitors are frustrated, where errors are occuring, and what you can do to solve it.

Decibel Insight makes this a reality. With dozens of cutting-edge experience metrics and algorithmically-detected user behaviors, get the full picture of the customer experience on your website.

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"Decibel Insight gives us a way to understand the customer experience that no other tool in our technology stack can. It strikes a delicate balance between quantitative and qualitative data, giving us both the what and the why behind site performance."


Merritt Aho

Director of Testing & Optimization

Revealing Digital Behavior - Report

Applying data science to 2.2 billion user sessions

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