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Digital Experience Intelligence

   

Smart data for businesses looking to

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Find digital experience issues before your customers do

Decibel's Digital Experience Score (DXS®) automates the process of experience analysis across your entire website or app, so you can see exactly where and how to improve - in real time.

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See how it works in our
75-second video

Less research, more impact on revenue

Powered by machine learning, Decibel automatically prioritizes opportunities for improvement, enabling you to focus on what matters: delighting your customers and increasing conversions.

Measure

Track changes in frustration and engagement to learn what your audiences like – so you can grow customer lifetime value. A credible KPI for experiences. Finally.

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Discover

Make impactful improvements quickly. Decibel ranks by significance the experience issues affecting your users, so you can get total visibility into where and how to focus your efforts.

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Fix

Step into your customers’ shoes and feel their pain. Decibel provides a full suite of diagnostic tools, including session replay, heatmaps, form analytics, and more – so you can investigate and solve problems quickly.

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Activate

Your entire MarTech stack – smarter. Decibel enriches your favorite tools with smart experience data to complete the story of website & app performance. Be it providing context for voice of customer platforms, adding customer experience data to business intelligence dashboards, or identifying the ‘why’ behind the ‘what’ of web analytics – Decibel has you covered.

data-automatic

Track changes in frustration and engagement to learn what your audiences like – so you can continuously drive customer lifetime value. A credible KPI for experiences. Finally.

Make impactful improvements quickly. Decibel ranks by significance the experience issues affecting your users, so you can get total visibility into where and how to focus your efforts.

Step into your customers’ shoes and feel their pain. Decibel provides a full suite of diagnostic tools, including session replay, heatmaps, form analytics, and more – so you can investigate and solve problems quickly.

Your entire MarTech stack – smarter. Decibel enriches your favorite tools with smart experience data to complete the story of website & app performance. Be it providing context for voice of customer platforms, adding customer experience data to business intelligence dashboards, or identifying the ‘why’ behind the ‘what’ of web analytics – Decibel has you covered.

Trusted by the world's largest companies to deliver better digital experiences

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Decibel gives us a way to understand the customer experience that no other tool in our technology stack can.

merritt-aho Merritt Aho, Director of Testing & Optimization at Dun & Bradstreet.

+81% revenue year on year

100% ROI from week one

+70% step conversion

See Decibel in action

Simply share a few details, and we'll be in touch to schedule your free personalized demo.

What to expect:

Free 30 minute discovery call with a digital experience expert

See the next-generation functionality used by brands like Lego, Playstation, and Tesco

Learn why Decibel is the proven platform for transforming digital experiences

No expectation or commitment required