Quantify the customer experience with smart new behavioral metrics. Our machine-learning algorithms learn what a 'normal' user experience on your website looks like, and automatically alert you to anything that falls outside it. Instantly get to the insights that matter by seeing where users are frustrated, engaged, or demonstrating interesting behaviors.
Arm yourself with the most powerful evidence of all: the real behavior of visitors to your website. Watch back replays of visitor sessions in stunning detail and quickly identify the problems and frustrations that they face with the most advanced session replay available.
Bring the story of website data to life with sophisticated heatmaps. Spot the trends and anomalies in user behavior across your whole audience - or specific segments - by navigating your website with heatmap overlays.
Optimize at the critical moment of conversion. Quantify the effectiveness of your website forms: field by field, session by session. A unique dashboard for each form on your website is created, allowing for rapid diagnosis of performance and issues.
River Island used Decibel Insight to take a deeper look at their product pages. The insights gathered led to a complete redesign of how the website displayed validation errors.
Dun & Bradstreet wanted to drive traffic to their careers page. After reviewing visitor journeys with Decibel Insight, they understood how they could do it.
