Traditional analytics tools offer the ‘what’ but not the ‘why’ behind user behavior and website performance. With deep on-page behavioral analysis, Decibel Insight allows you to investigate customer motivation and intent, and understand exactly why your website or app is performing the way it is.
Education First saw a 20% increase in form submissions by using Decibel Insight's rich behavioral analysis to enhance its traditional anayltics solution.
See the impact small details like the wording of your errors has on user experiences. For River Island, a slight change in messaging led to a 6.5% increase in conversion rate.
Our machine-learning algorithms do the hard work of analysing billions of experiential metrics for you, and surface where users are frustrated and engaged. Visually compare different iterations of your website to instantly identify what chimes with your audience.
Dun & Bradstreet drove 168% more traffic to its careers page by using Decibel Insight to understand how its visitors respond to different content.
Communication is easier when everyone is speaking the same language. Smart new metrics designed specifically to quantify digital customer experience provide siloed digital teams with a single view of digital experience. Our easy-to-action insights can be used by different departments to drive optimal experiences across every touchpoint.
By placing Decibel Insight at the heart of its optimization program, LexisNexis increased the revenue of its UK website by 81% year on year.
Discover how we can solve problems for your business by requesting a demo now.