Combining quantitative and qualitative insights informs a successful redesign of Tesco Mobile's checkout process.
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Seeing the 'why' behind customer feedback delivers complete ROI from week one.
Measuring and optimizing website forms using funnel and form analytics leads to 15% more completions.
Enhancing Adobe Analytics with insights into customer behavior leads to a 20% increase in form submissions.
Placing Decibel at the heart of their optimization methodology transforms the peformance of LexisNexis's UK site.
Using an on-site survey with Decibel to enhance understanding of user journeys and get the full story behind customer support issues.
Using Decibel to take a forensic look at product pages leads to a complete redesign of how validation errors are displayed.
Driving traffic to the careers page by reviewing visitor journeys.
"Before, our websites were thrown together without much thought for usability and layout. Now every detail is scrutinized to see how people interact."
"Without Decibel, our conversion optimization and user experience delivery framework wouldn't exist in its current form."