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Case Studies

We help some of the world's largest businesses deliver better digital experiences to their customers. See how.

CASE STUDY

ACE Cash Express Increases Monthly Loan Applications by +1000 with Decibel

Discover how ACE Cash Express used Decibel to increase their online conversion rate by 1.5%.

CASE STUDY

First National Bank of Omaha Uses Decibel to Launch and Monitor New Customer Platform

See how insights from Decibel enabled the FNB digital team to seamlessly launch a new online customer platform.

CASE STUDY

The Loan Exchange Increases Form Interactions by 108% Using Decibel

Learn how the digital team at The Loan Exchange used Decibel to inform the highly successful redesign of their website and app.

CASE STUDY

New Digital Experience Score (DXS) Proven to Predict $30m Revenue Growth for TUI

Discover how world-leading travel company TUI translates customer experience into revenue with the Digital Experience Score (DXS).

CASE STUDY

Fidelity Achieves 100% Return on Annual Investment in Week One

Decibel's qualitative insights enable Fidelity to fix a previously unknown issue costing a significant amount per month.

CASE STUDY

Tesco Mobile Achieves +70% Conversion in Checkout Step

Combining quantitative and qualitative insights informs a successful redesign of Tesco Mobile's checkout process.

CASE STUDY

River Island Achieves +6.5% Conversion Rate in Just 35 Days

Using Decibel to take a forensic look at product pages leads to a complete redesign of how validation errors are displayed.

CASE STUDY

Provident Achieves +15% Form Completion Rate

Measuring and optimizing website forms using funnel and form analytics leads to 15% more completions.

CASE STUDY

Education First Achieves +20% Form Submissions

Enhancing Adobe Analytics with insights into customer behavior leads to a 20% increase in form submissions.

CASE STUDY

LexisNexis Achieves +81% Revenue & +77% Conversion Year on Year

Placing Decibel at the heart of their optimization methodology transforms the peformance of LexisNexis's UK site.

CASE STUDY

Dun and Bradstreet Achieves +168% Uplift with Decibel

Driving traffic to the careers page by reviewing visitor journeys.

CASE STUDY

British Airways Inform Customer Support & Optimize Page Layouts

Using an on-site survey with Decibel to enhance understanding of user journeys and get the full story behind customer support issues.

CASE STUDY

Micro Focus Transforms its Approach to Web Design

"Before, our websites were thrown together without much thought for usability and layout. Now every detail is scrutinized to see how people interact."

CASE STUDY

Return on Digital Resolve Client Conversion Issues

"Without Decibel, our conversion optimization and user experience delivery framework wouldn't exist in its current form."

See how Decibel can help your business

Simply share a few details, and we'll be in touch to schedule a free, personalized demonstration of how Decibel can help you & your business.

What to expect on your free demo:

Free 30 minute discovery call with a digital experience expert

See the next-generation functionality used by brands like Lego, Playstation, and Tesco

Learn how you can transform digital experiences to drive revenue and customer loyalty

No expectation or commitment required