FULL BLOG

Infographic: 5 Key Trends Travel Websites & Apps Must Consider for Success in the 2020s

Jack Maden  |  February 26, 2020

Jack Maden  |  February 26, 2020

        

After a decade of technological innovation in the 2010s, why do so many customers still leave travel websites and apps feeling frustrated and unsatisfied?

More than 68% of travelers use at least two or three different websites to complete their bookings.

Providing an exceptional customer experience is key to keeping travelers happy - and unlocking additional revenue streams.

Decibel's conversion experts have teamed up with our friends at Adobe to highlight five important trends and challenges facing travel companies as we head into a new decade – and show how tracking the quality of the user experience will be crucial to stay ahead of the competition.

See the infographic below: click to get the full-size PDF that you can share with your team. 

DI - Decibel - Winning More, Faster - Verticals - 01-Travel

Are you ready for success in the 2020s?

To supplement the insights from the infographic, if you're looking for a proven, repeatable process when it comes to optimizing your website or app, download our e-guide now: 17 Ideas to Boost Conversions and Loyalty on Your Travel Website or App.

e-guide-travel-cta

Jack Maden

Written on February 26, 2020 by:

Jack Maden

Jack is Digital Manager at Decibel, the best digital experience intelligence platform around! He also runs philosophy break.

Follow

Stay up to date with all the latest in online customer experience with Decibel's newsletter