Infographic: 3 Key Ideas that Optimizers Must Consider for Ecommerce Success in the 2020s

Jack Maden  |  February 24, 2020

Jack Maden  |  February 24, 2020


After a decade of technological innovation in the 2010s, why do so many customers still leave ecommerce websites and apps feeling frustrated and unsatisfied?

Almost seven out of ten shoppers will abandon their shopping cart before completing their purchase.

Providing an exceptional customer experience is key to unlocking sales conversions and valuable additional revenue streams.

Decibel's conversion experts have teamed up with our friends at Adobe to highlight some of the key trends and challenges facing retailers as we head into a new decade – and show how tracking the quality of the user experience will be crucial to stay ahead of the competition.

See the infographic below: click to get the full-size PDF that you can share with your team. 

DI - Decibel - Winning More, Faster - Verticals - 01-Retail

Are you ready for success in the 2020s?

To supplement the insights from the infographic, if you're looking for a proven, repeatable process when it comes to optimizing your website or app, download our e-guide now: 3 Key Ideas that Optimizers Must Consider for Ecommerce Success in the 2020s.


Jack Maden

Written on February 24, 2020 by:

Jack Maden

Jack is Digital Manager at Decibel, the best digital experience intelligence platform around! He also runs philosophy break.


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