Decibel Insight is on a mission to improve experiences online. How? By enabling the world’s largest companies to understand their customers' digital pain points like never before.
Our technology reveals exactly how users behave on websites, and our groundbreaking machine learning algorithms surface the nature of their experiences - be they good or bad, frustrated or engaged.
Recognition of our efforts has come from the highest levels of the tech sector, including the Adobe Marketing Cloud innovation award, and is testament to the increasing importance of our technology in the wider digital market.
The rich and original insight our platform provides is used by such clients as General Motors, CVS Health, and British Airways. With multiple offices in the US, a dynamic team and cutting-edge technology, this is just the beginning.