Victoria Harrell

Victoria is based out of NYC. She’s been with Medallia for over three years as a senior product marketing manager, specializing in speaking about the organization’s customer experience solutions and empowering leaders on ways to drive action across the business with our latest innovations.

October 23, 2025

Solution Spotlight

New Frontline-Ready AI™ Innovations: Empower Every Team to Act Faster

Did you miss Medallia’s Fall 2025 Release webinar? Here’s the overview of our powerful new…

November 8, 2024

Solution Spotlight

Driving CX Forward: A Quick Guide to Medallia Market Research Services

Discover the types of market research services and solutions you need to meet your company’s…

October 15, 2024

Market Research

How to Conduct Market Research for Your Customer Experience Program

Learn how to conduct market research that delivers actionable insights for driving customer growth and…

September 11, 2024

Market Research

Why Is Market Research Important for Customer Experience?

Our experts weigh in on how market research supports customer experience — and why faster…